They did not issue a promised refund of $1,261. Simonton ClearValue windows offer a streamlined appearance with energy-efficient features that help lower heating and cooling costs. Instead, we went to Lowe's and ordered 25 windows which were installed last week. Spending thousands of dollars for a service and product and have to accept what ever they want to give you is ridiculous.I have asked that we go up the chain of command to the HIGHER UPS but only the window manager has come out. Since 2001, The Home Depot has installed millions of custom windows, and we continue to provide industry-leading window replacement and installation that earns high customer reviews and ratings. I have scratches on all 5 windows. Review #1837858 is a subjective opinion of poster. You will be automatically registered on our site. You can try to reach review author by writing a comment to the review or try one of our business solutions. I heard that Louisiana is a Hot Spot for the coronavirus since Most of the people living in Louisiana Are Not following the Governor’s recommendations. Home Depot did a great job from start to finish. I am still waiting for an outside damage check, disappointment. No answer from Pegasus nor reassurance from Home Depot that they would provide shelves. Product and installation delays. The Home Depot - Window Replacement & Installation 901 Rue Claude Jutra Saint-Bruno, QC J3V 6N8 Call 1-800-HOME-DEPOT Request a Consultation. HIGHLY RECOMMEND! Windows looked beautiful & work was very professional & complete. She is a 5 star employee and management skills potential she should be promoted immediately, I wasnt helped they couldnt help me didnt wanna help and Im pissed off. I went to the store and purchased a patio door with a screen and a security door. They... Home Depot should be aware of all the trouble we had during a large kitchen renovation job performed during the period of (roughly) January 2019 through November 2019. The woman working there said we would have to come back later because she was going to lunch. Home Depot - They did not issue a promised refund of $1,261, Home Depot - Product and installation delays, Home Depot - We have your money, now go away, If you wish that your prior post be removed, submit a notarized letter, Everything dont use home depot for home services. Great Comment! It started off by being lied to by Jack Stone (sale rep) about 3rd party involvement and what great customer service HD provides. Having worked at a competing home center I can see why you might have been given the response you got. Review #2058872 is a subjective opinion of poster. Consider style upgrades such as bay window installation and dualpane or tripane glass, casement window installation with grilles and other state-of-the-art design features such as triple weatherstripping. 2 yrs complaints; NO RESOLUTION OF ISSUES. Our installer, Richard, was great to work with. There is roughly 100+ years of customer purchases between my family and I for Home Depot products and services. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. At the Honolulu Home Depot the customer service center agent Kim I think she was from west side of the island but she was really sharp with the computer system and got me threw my expensive paint supply order! The blinds look great. Simonton sent out, Jeff, the window rep. The cabinets were supposed to be installed according to the invoice "estimated install end date: 9/15/2020." Companies. - Julianna . 35k Salaries. As of May 10th of 2020, I have been experiencing roof leakage in a part of the house, where the popcorn ceiling as a result has fallen and parts of ceiling coming apart. We are processing your message. 6.1k Benefits. Worked consistently. Good looks aside, new windows are a clear choice for energy savings and durability. I am writing to express my disappointment and absolute frustration with HopeDepot window installation services. My name is Roxana Beyranvand and I am a loyal Home Depot customer. Saint-Bruno Window Supplies & Installation. Also, I am handicapped and doing the installation myself would be impossible. Home Depot - HORRIBLE EXPERIENCE. Great job of cleaning up after each day and at end of the project. WHAT does LA Governor have to do w/this? Cabinet installation has never taken place. Where did you read ANYTHING in that complaint about Coronavirus? Hell no!!! Original review updated by user Oct 26, 2020, Original review posted by user Oct 21, 2020. Once we ordered the blinds, they came in fairly quickly within 2-3 weeks, and we were able to get them installed right away by the same man who measured. Do you have something to say about Home Depot? They did a great job and it was a great experience. Request a Consultation. I'd be willing to pay for a couple of hours from someone who IS a plumber or electrician. User's recommendation: Don’t let people come to your house and do what ever the *** they want to do. The Home Depot Reviews. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Don't give Home Depot your business. Pissed Consumer © 2021 All View All num of num Close (Esc) See All Photos See All Photos. They have installed beautiful new windows and doors at my house and my beach condo, so I'm a repeat customer. Schedule a free virtual or in-home consultation to see actual product samples and get a detailed explanation of how the window installation … They administer the manufactures warranty. It's nice that you explained that. Window treatment experience with Home Depot: The specialist at Home Depot was very helpful and knowledgeable and got us a good selection. Replace drafty, sticky windows with energy-efficient ones and enjoy their low-maintenance good looks for years. These windows also help conserve energy, making them a practical addition to any home. She sent them to Home Depots window manager. Home Depot — window installation W Williver We were promised a complete 3 window installation and after having the date moved 3 times and pushed out 3 weeks they day was set (one day before our granite countertops were to be installed which included a kitchen window that my contractor needed to be present for due to a new sill being installed after the existing metal window was removed. What happened? Review #2012656 is a subjective opinion of poster. I have 10 of these windows from Home Depot & will definitely add the next 7 from Home Depot. Home Depot lost thousands of dollars because of poor customer service. We found that Home Depot guarantees the warranty. Home Depot provided the installers to do the work. They tout a lifetime guarantee on work, but if the installation was done improperly, why would you want the same installers to come and fix it? If you wish that your prior post be removed, submit a notarized letter. Find the best companies in Windows and Doors category: Andersen Windows and Home Depot, Andersen Windows vs Window World, Home Depot vs Lowes Had already done research at store in Texas, so all that was needed was to set up appointment. It was extremely easy to set up a measurement appointment with Home Depot, and the guy arrived during his scheduled window. To #184****, Did you bother reading the entire complaint? We still do not have the installation resolved. I called the factory before he came out and they told me that the windows DO NOT COME OUT OF THE FACTORY WITH EXTRUSION MARKS. I had to call the company to get a case Number and the case started. LOVE OUR NEW SIMONTON WINDOWS! Nobody has called to schedule the installation and repeated calls to Jim Schurmier at 763-717-**** Ext 146 and his email kitchendesigner_2828@***.com have not produced any result. Funny how Lowe's has a business for helping consumers with a home improvement project. 2 reviews of The Window Depot "I've been doing business with The Window Depot for over four years now and they have always done a great job for me! They are affordable replacement windows that will add beauty and comfort to your home. What I ask for is to be credited for this inconvenience. 1. I received an email from Simonton with Jeff's report stating that he found NO SCRATCHES. Home Depot review from Pacifica, California with Images: Starts with an amazing sales pitch. I'm done with home depot and taking my business elsewhere. Review #2239201 is a subjective opinion of poster. Write a private message as Home Depot verified representative. Only way way worse. The Home Depot. One man came and brought his wife. AZ, 85716 Review #2081377 is a subjective opinion of poster. Preferred solution: He looked at ONE window, said ALL THESE SCRATCHES are EXTRUSION MARKS FROM THE FACTORY. He was on time, quick, and thorough. What can we help you with? RUN WHILE YOU CAN. My husband did research online about Home Depot installations and it was mostly very negative. Window Replacement & Installation. Complaint. Today, they have not yet been installed. Replacing Windows in Any Part of Your Home The cost quoted for install and removal of the old tank turned out to be $1,800.00! I took pictures and sent them to MIKA at the Simonton company. The Home Depot - Window Replacement & Installation 4500 Real-Proulx Trois-Rivières, QC G9A 6P9 Call 1-800-HOME-DEPOT Request a Consultation. 5.1k Interviews. After many months of waiting for new and final inspection from the City of Miami Beach, I received a visit of an engineer instead, Mr. Pedro Figueiredo, who came to my the apartment to "take a look" at the job performed by Home Depot. Home Depot Window Installation. The seal on the outside was folded under in one spot. I wanted a company I could trust, This is not the company to deal with. Change Location. I will never again get them to come and install windows. Gave full attention to my questions, details & needs. The whole kitchen was renovated: complete Sheetrocking; we purchased cabinets, quartz countertops new... Home Depot installed new roof on our home. Big stores like Home Depot will sell and install, but leave manufacturing to brands like Jeld-Wen, who create the windows themselves, but sell their product through certified sellers and contractors. We had 5 windows installed October 17 2019. Check our FAQ. I've contacted them - and that sound you hear is them eating your lunch. User's recommendation: For big projects use the BBB web site and look for A+ company .When considering these types of work, 'tis best to find a local company in business for a number of years . Review #2232250 is a subjective opinion of poster. The caulking and the trim wood is another WHOLE story. HD subcontracts out the work and the quality of the installation really depends on who they subcontract out to. You will be able to edit the text before publishing. We have had multiple visits and phones from Howard. Add Window Film to Upgrade your Windows Windows are one of the most important parts of your home. In the text below, “liability issue” means “we're too damn lazy to do it”. I believe that for the money I paid to have this done with a renowned company such as Home Depot that I would not be having this problem with a less than a 3 year old roof. User's recommendation: Don't buy Pegasus, If you buy from Home Depot, measure all parts BEFORE You start to Assemble. 224 Photos. Just give me my money back. Don't Use HOME DEPOT, I am getting the run around. I have been told that I am TOO PICKY. Home Depot review from Portage, Michigan rated 1.0/5.0: Don't Use HOME DEPOT, I am getting the run around. are carpets(brand new from Home Depot) are all loose from them pulling up the metal strip which are all bashed and look like trash now and not holding the carpet at all nevermind holding it tightly. Get contact details that poster left for the company. Location: 6685 S Westnedge Ave, Portage, MI 49002. Review #1831067 is a subjective opinion of When we finally got someone to come here they offered a full refund but we just keep getting the runaround. 26k Reviews. Everyone we have worked with is knowledgeable, helpful and have made the process easy for us. Over the 5 years we have waited anywhere between 6 … Engaged Employer. Review #2170123 is a subjective opinion of poster. Private messages do not impact your company rating. The technician from Cooper installation did a great job taking the measurements and performing the installation. The installers have been friendly and courteous as well as completing the job timely with very good results. User's recommendation: Don't purchase anything that requires an installation from Home Depot. The installer arrived a couple of days later. Went to the Home Depot on Bert Kouns in Shreveport on February 8 to set up appointmentB for someone to measure our home for custom replacement windows. Replace drafty, sticky windows with energy-efficient ones and enjoy their low-maintenance good looks for years. I mentioned the advertisement they have on their website and was told they cant sell it because I would need the replacement one from the warehouse. Home Depot Kelowna and Westside should really not be associated with these installers, it gives them a bad name. Would You Like to Convert It Into Review? Replace drafty, sticky windows with energy-efficient ones and enjoy their low-maintenance good looks for years. Add a Review. It arrived, then the fun began. This window is a ellipse half moon window. Ordered a refrigerator from Home Depot. In turn, contractors provide installation services for windows you may have bought separately. Company Overview Locations FAQ. If you want your response View Jobs at The Home Depot . Often lunches would be delayed due to customer traffic but at some point you had to get the lunch in and that might mean that someone was going to have to wait for help. The Home Depot - Window Replacement & Installation 300 rue Bouvier Québec, QC G2J 1R8 Call 1-800-HOME-DEPOT Request a Consultation. Username and password will be sent to you via email. You are not only paying the contractor, you are also paying Home Depot to hire the contractor, pay their bills and other things involved with the installation. Window World windows are sold at Window World retail centers and through partnerships with independent home … Home Depot Installation reviews: STAY FAR FAR AWAY! Check our FAQ, I went the next day to speak with a manager....after I spoke with the installer...he told me that he used his own screws...I am not happy about that seeing the blinds come with it’s own hardware....I did get a call back and I’m some what satisfied.....not 100 percent. 22k Jobs. Window Depot replaced 9 of our windows...There customer service and installation was amazing and would highly recommend them .. Everything from choosing the windows to the installation was made very easy with there knowledge of product and installation process.. the crew was very polite and hard working and put in a long day making sure everything was completed and cleaned up that day.. As a … Great consultant, estimator, customer service & installation. On September of 2017 I paid $22500 for a new roof and roof services, to which I am disappointed to experience a job not well done. The Home Depot’s window installers can show you our wide range of replacement window styles and brands. DO NOT BUY IMPACT WINDOWS FROM HD! Though, most all customers aren't aware of this nor should they. Be wary of warranty and resolution. Compare Home Depot and Andersen Windows pros and cons using consumer ratings with latest reviews. Review #2116347 is a subjective opinion of poster. Resolved: Hire a 3rd party. Review #2198706 is a subjective opinion of poster. Overview Overview. How about hiring a contractor who has experience with plumbing and electricity and sending them along with the guys who lift refrigerators? Very Bad Overall Home Depot Experience. We have shared best practices and the importance of following public health guidelines applicable to your area with our trusted professionals to operate safely on the job and in your home. We replaced sliding glass doors and windows. We paid approximately the same amount in 8/2020. DO NOT BUY IMPACT WINDOWS FROM HD! They dumped thinset in our drains (also having garbage disposal problems), our dogs water was dumped on our subfloors to mix levelor powder s right onto our subfloors, used our tools (saw horses, saws and my husband) , my husband put in 8 hours straight of his own labor, no glue was placed down on sheet vinyl (air pockets are seen all throughout) major cuts are throughout, wife who came and was not a usig employee and sat on our couch watching tv while they weren’t arguing audible in our home in front of us. They were expensive because they were oversized however the salesman sold us on the belief that Home Depot stands behind its products and want repeat customers so although they are a large box store they care about the consumer. Shreveport Louisiana??? *shaking my head in disbelief*. I am close to returning the cabinets because this flagrant violation of my contract with Home Depot and the poor service in this transaction. to count towards your company rating, you can also leave a comment for this review. Home Depot Installation reviews: HORRIBLE EXPERIENCE. Installation Cost Estimate per Window, Based on Window Type: • Awning: $900 - $1,500 • Bay: $2,900 - $4,400 • Casement: $800 - $1,400 • Double hung: $800 - $1,300 • Shaped: $1,000 - $1,600 • Single hung: $900 - $1,400 • Sliding: $800 - $1,200; Vinyl windows are a cost-effective option that look attractive and perform well. I was required to take a 30 minute lunch. Review #2248045 is a subjective opinion of poster. Or, better yet, have them come out the day before and do a quick site survey? This is the third time we have used Home Depot for different window/door projects and we have been … We spent days cleaning up powder, putting everything back etc. Bobbie of Millworks Department of Home Depot on Military Hwy in Norfolk ,Virginia. 89% of customers recommend Window Replacement through The Home Depot. User's recommendation: Buy windows elsewhere; customer service in window department is very poor. The Home Depot - Window Replacement & Installation 1516 Rue Jules-Verne Sainte-Foy, QC G2G 2R5 Call 1-800-HOME-DEPOT Request a Consultation. Review #1861401 is a subjective opinion of poster. Rights Reserved, You Are About to Contact PissedConsumer.com, Home Depot - Refusing to give customers the number for the financing department, I have read and agree to the Pissed Consumer. They also offer a lifetime labor warranty on most of their windows that they install. Home Depot has replaced out windows 3-4 times now, each time causing more and more damage. Three times the... Change install contractor or have better control of their pricing. We live about 20 minutes from the Home Depot store. We had 5 windows installed October 17 2019. they store all materials over a 2.5 day in our sunroom while our items were out in the rain, brought old wet and warped underlayment (charged us for all pieces but took many sheets with them when they left) We have made it a part time job calling and no one reaches out to us. Zola C. Comment the review as Home Depot verified representative. Most importantly they are a family owned business and you can trust them to have a great product, fair pricing, and great customer service! Can't get appliances installed. He put in a warranty report to get the windows replaced. - RoadScholar . Replace drafty, sticky windows with energy-efficient ones and enjoy their low-maintenance good looks for years. Review #1829752 is a subjective opinion of poster. The bent screen and surrounding area has a deep gouge and the rep said he would put in for a replacement. https://bestcompany.com/new-windows/company/home-depot-windows Thank You for Your Reply! If I wanted the one in store I would have to pay twice. I take it you haven't worked in retail lately. And you posted a complaint about a bad customer service experience at a Home Depot in Louisiana regarding windows??? If they are not plumbers or electricians, why are they being sent? Product or Service Mentioned: We paid a deposit then found out when we got a call to schedule the install that it was in fact through a 3rd party. User's recommendation: Installation cost 3000, how can they justify this, they were here for 5 hrs and that was a 25% discount. Thank you; highly recommended. He and his crew were AWESOME!!! Instead, my measuring appt was delayed another 2 days until I could drive to the store to pay 35.00. House Window Tinting - Window Film Installation. There are no reviews for the city you have selected. Window Replacement & Installation. Home Depot called on the day of the installation … The initial sales rep did check on the install after I called and complained about the Bent screen and scratches. If you came back 1 second less than 30 minutes or more than 35 minutes you would be written up for either taking too short a lunch or too long a lunch. Home Depot measuring and flooring center has been a nightmare. So the warrant is Home Depot… Rights Reserved, You Are About to Contact PissedConsumer.com. Absolutely NO COVID precautions were taken despite their many texts and emails tell us “how the company takes all the specific COVID-19 protocols in your home” , We have a special needs adult with several high risk factors, not even a mask was worn! 1-800-466-3337. Review #2340815 is a subjective opinion of poster. Let the company propose a solution. Thank You for Your Reply! We should have known better. Answered by Mxc2670: I had Home Depot install windows for me. Home Depot avoids me, shifts claims to Genpact, (3rd party, proxy).Expect extensive delays. issues. Then why are they sent, if all they're going to do is mule refrigerators around? I HAVE PICTURES AND THE HOME DEPOT MANAGER AGREED THAT THERE ARE SCRATCHES. Has that changed? That person was Angela Weaver @ USIG, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Read reviews 31 - 60 for Window Replacement offered by Home Services at The Home Depot. Jobs; Companies; Salaries; Interviews; Search. Unfortunately during slow seasons of the year, and February is slow for window sales there may only be one person working in the window department at a time and the floor wouldn't be covered while you were at lunch. We are going this this same exact issue right now. Was very focused. The Home Depot Store managers are making $501,000 per year while the assistant managers are only being paid $31,000 per year and the department managers are only making $27,000 per year. Only use a retail store for delivery when you are willing to pay for the convenience of a one stop shop. Then it took 7 weeks before they came. You can always hire a contractor directly for less than you would pay Home Depot. Whether you’re looking to upgrade with ENERGY STAR ®-rated vinyl replacement windows, or you need a house window replacement to get rid of old, drafty and worn-out windows, The Home Depot has you covered. Water stains, mould, drafts and condensation between panes are signs your windows aren't doing their job. We still do not have the installation … On 8/16/20 I bought 3 kitchen cabinets from the Home Depot Blaine store Order H2828-8****. Window World offers a variety of stock window sizes, and provides installation. We have had very good experiences with using Home Depot for our windows and patio door installations. Two people sent; one carried the new... Called Home Depot installation services to price the install of a Rheem 50 gallon hot water tank priced at $579.00. We have been working with them for 5 months. Arrived on time. This means that if the window ever breaks you simply call the Home Depot and they get the parts and pieces needed and they get it fixed. Spent a lot of money on this pile of *** Oh its nice looking, but after doing all the installation the very last step was to set the shelves in place... and every one of them was 8mm too short. Home depot called and said they can refund my card in 2 - 3 days. Back then, there were rotating break schedules to keep a position active during breaks. Windows cost 1500, for 3 windows. OH, 45150 Poor customer service. We're committed to helping Canadians with their home improvement projects, even in uncertain times. Window Replacement & Installation. Before they arrived the doors and materials were delivered and placed in my garage. First, when I made an appt for measurement, I was 35.00, which I was not allowed to pay by phone. We are processing your message. Review #2062404 is a subjective opinion of poster. Give her a break, I expect you like to take your breaks and get your meals while you are at work as well. Just want corporate office to be aware of what happens with poor customer service. We had nothing but problems and broken promises with Home Depot. Review #1772306 is a subjective opinion of poster.