Though most of its revenue comes from CRM products, Salesforce also creates commercial applications for social networking. Tenfold Cloud connects to Salesforce APIs via HTTPS. Our sales process is as follows A Call Centre for Inbound sales queries + Outbound lead generation that feeds leads to different sales channels 1) Retail outlets 2) Corporate Sales team 3) SME team We need to have CTI integraiton for both inbound phone desks; so we know who is calling, what they bought when etc. Inside salesforce, click on the Setup link in the top right. By joining Tenfold’s partner program you can differentiate your business and offer more powerful solutions to your customers. Salesforce is the world’s leading CRM with over 100,000 business clients. Select Manage Call Center Users. Read more See how Tenfold helps companies have better customer conversations Tenfold Salesforce Partner Strategy We support Global Systems Integrators, Independent Software Vendors, Advisory Firms, Outsourcers, Resellers and Solution Providers. Salesforce entered the Fortune 500 list in 2015 and 2016. One of its most well-known products is Sales Cloud, which allows users to manage their contacts and track opportunities from any device. Salesforce Sales Cloud vs. Tenfold. Read more 100% Data Capture In the quick search box, search for Call Centers and select Tenfold Embedded UI. Tenfold automatically integrates your phone system and Salesforce to capture all your reps interactions to increase performance and win more customers. Make the most informed business decisions as Tenfold for Avaya Cloud Office logs all call data into Salesforce or Microsoft Dynamics, increasing data integrity and data volume without needing to rely on personnel to manually log the details of each customer interaction. Its initial goal was to disrupt the delivery of business software applications via a completely new model known as Software-as-a-Service or SaaS. Tenfold provides commercial terms, tools, services, and support for partners. discussions. Tenfold Advanced CTI with High Velocity Sales & Einstein Call Coaching Leveraging the combined solutions, customers can now integrate call recordings into … Their trademark easy to use software consistently get better adoption rates, and more effective collaboration, mobilization, and revenue growth... Aggregating data into a Universal Data Layer (UDL) to empower reps with a single unified view of all I wish that was a manager override button that I could input a call with a specific call length so it feeds into Tenfold and Salesforce. tools, partners can develop go to market strategies that promote Tenfold-based offerings. Role Setup. Tenfold powers better customer conversations Create compelling, consistent Customer Experiences across voice and digital channels without replacing your customer communications infrastructure. Tenfold CTI - Salesforce CRM and Avaya Integration - YouTube Founded in 1999 by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez, Salesforce is now regarded as one of the most highly-valued cloud computing companies with a market capitalization of $55 billion. Salesforce CTI for Skype for Business can be deployed alongside Tenfold's other integrations with other PBX & ACD: Avaya CM, IP Office, Cisco UCM, UCCE, Finesse, Genesys PureEngage, ShoreTel, Mitel, Asterisk, BroadSoft, 8x8, RingCentral, InContact & More Improve Customer Satisfaction & … Tenfold for TELUS Business Connect works with Salesforce and Microsoft Dynamics seamlessly so you immediately benefit without the need to change your current IT infrastructure. Tenfold Next Generation CTI integrates your system with Salesforce & MS Dynamics so your teams can have better conversations. Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major phone systems. We sell print, similar to Fedex Kinkos/office. This is "Salesforce + Tenfold CTI Integration Demo" by Tenfold on Vimeo, the home for high quality videos and the people who love them. Tenfold delivers CTI features like click-to-call, automatic call logging and call notes right on the popup for both inbound and outbound calls. With over 100 5-star reviews in the Salesforce AppExchange, Tenfold works closely with the Salesforce team to ensure deep product alignment and early integration with the newest Salesforce capabilities including Omni-Channel and Lightning. customer experience, sales productivity and increased revenue. relevant customer information when they need it most: during the interaction itself. About Tenfold Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Salesforce, allowing them to work together, and streamline the customer experience. allowing them to work together, and streamline the customer experience. Tenfold CTI - Salesforce CRM and Cisco Integration - YouTube About Tenfold Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Salesforce, allowing them to work together, and streamline the customer experience. If your organization requires whitelisting of IPs to access the Salesforce API, please consult the Tenfold Support Center. Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major phone systems. Tenfold CTI - Salesforce CRM and Genesys Integration - YouTube With over 100 5-star reviews in the Salesforce AppExchange, Tenfold works closely with the Salesforce team to ensure deep product alignment and early integration with the newest Salesforce capabilities including Omni-Channel, Lightning & High Velocity Sales (HVS). The Sales Cloud is used widely by sales teams, often in conjunction with a Salesforce dialer. When it comes to marketing, Salesforce has Pardot as its offering, an app that helps generate high-quality leads and drive sales with intelligent B2B marketing automation. Forbes named Salesforce as one of the most innovative companies in the world six times. Engaging the community has also become smarter and easier with Einstein, an artificial intelligence app built to discover patterns of community interaction so that it can recommend the best ways to personalize offers and content for every user. Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data. This is "Tenfold NextGen CTI for Salesforce High Velocity Sales (HVS)" by Tenfold on Vimeo, the home for high quality videos and the people who love them. Tenfold can be embedded in Salesforce Lightning or Classic, run as a desktop application, or run as a Chrome extension. Salesforce has received hundreds of awards and accolades since its inception. NO IMPACT ON CALL QUALITY Salesforce, Make the most informed business decisions as Tenfold for Unify Office logs all call data into Salesforce or Microsoft Dynamics, increasing data integrity and data volume without needing to rely on personnel to manually log the details of each customer interaction. NO IMPACT ON CALL QUALITY Tenfold's native integrations keep all voice traffic on existing infrastructure. In order for Tenfold to update task records (i.e. Using this new technology, sales and marketing teams can reach prospects and customers with tailored offerings be it through the use of a Salesforce dialer with calls or through outbound emails. 3. Tenfold increases agent productivity and captures 100% of your customer conversations into Salesforce, F100 Software Company Selects Tenfold for 10,000 Agents, Keeping sales engaged & productive during WFH with Tenfold & Salesforce HVS, Tenfold Enables Einstein Call Coaching with Native CTI for more than 100 voice platforms, Tenfold Raises $7.5M in Series C Funding from A16z, Salesforce & Next Coast Ventures, Avaya & Tenfold Enter Strategic Partnership for Leading CRMs. This is a high-level walkthrough Tenfold's embedded Salesforce CTI, which automates voice data logging to Salesforce and compresses Salesforce workflows, to save 90+ seconds per call. It is also a constituent of the S&P 500 Index. Tenfold today announced it has updated its Advanced CTI Solutions for Salesforce on Salesforce AppExchange to include support for High Velocity Sales Einstein Call Coaching. By adding Tenfold products into your customer solutions, you can increase services revenue and margin with rapid deployment and accelerated time to value for your customers. Tenfold delivers CTI features like click-to-call, automatic call logging and call notes right on the popup for both inbound and outbound calls. We don’t charge you a single penny on any calls, incoming or outgoing, domestic or international. Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; Tenfold supports you with a world class customer success team. Tenfold provides Advanced CTI for Salesforce Einstein Call Coaching giving enterprise companies and global teams the solutions they need to enable this high-powered offering from Salesforce with a fully integrated voice. F100 Software Company Selects Tenfold for 10,000 Agents, Keeping sales engaged & productive during WFH with Tenfold & Salesforce HVS, Tenfold Enables Einstein Call Coaching with Native CTI for more than 100 voice platforms, Tenfold Raises $7.5M in Series C Funding from A16z, Salesforce & Next Coast Ventures, Avaya & Tenfold Enter Strategic Partnership for Leading CRMs. All calls made on your phone will be automatically logged in CRM Magazine also chose the company as the best enterprise and mid-market CRM multiple times. This video shows how it works while embedded… ... the tenfold pop up and the data that is in Salesforce. Increase productivity Eliminate inefficient tasks that plague many client-facing teams. Our goal is to streamline your business processes, not create any additional hassle. Tenfold products address mission-critical business challenges concerning Salesforce’s main headquarters are situated in the historic Southern Pacific Building in San Francisco. Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Salesforce, allowing them to work together, and streamline the customer experience. Other institutions that have bestowed awards and recognitions on Salesforce include Business Insider, Fast Company, FlexJobs, San Francisco Business Times, and The National Diversity Council Awards. Salesforce’s products are divided into eight categories: Sales, Service, Marketing, Community, Analytics, Platform and Apps, Commerce, and Internet of Things (IoT). Fortune named it as one of the world’s most admired companies five times. It has also appeared in the Fortune 100 Best Companies to Work For nine times. The Tenfold solution allows you to address business outcomes instead of technology Compare real user opinions on the pros and cons to make more informed decisions. Unlike a number of competitors, Tenfold gives you the ability to leverage your existing phone system, and we don’t act as a middle man. There is also the IoT Cloud that can transform big data into real-time actions through the use of intuitive tools. Salesforce’s initial public offering was listed on the New York Stock Exchange in 2004 under the ticker symbol CRM, with the help of $110 million in investment capital. Tenfold, the world’s leading provider of Advanced CTI solutions announced that a global Fortune50 Logistics Company has selected Tenfold’s offering powered by their strategic partnership with Avaya to transform and improve their global service operations for 10,000 customer service reps.. Service Cloud is another popular add-on as it helps create a faster and smarter customer service experience. See how Salesforce Sales Cloud and Tenfold stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. 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