To verify your identity and to create your Secure Login so you can use MoneyPak, please provide your home address. MoneyPak.com will remember your information, making future visits fast and easy. We have detailed below a step by step process on how to talk to a human at Green Dot MoneyPak – based on our own testing of the best way to reach a live person. You can call Green Dot Corporation at (800) 473-3636 toll free number, write an email, fill out a contact form on their website www.greendot.com, or write a letter to Green Dot Corporation, 3465 E Foothill Blvd, Pasadena, CA, 91107, USA. Map List. Green Dot phone number list 2 of 2. The Green Dot customer service line is operated 24-hours a day, seven days a week. Once you enter the requested information, you will be connected to a live customer service person. However, before we do that, we will give you a brief summary of the Green Dot MoneyPak Card and what you should know before calling customer service. The victims, now with the proof, agree to the terms of payment, which involves using a MoneyPak card to transfer the money for the additional channels. I tried to transfer, but then it said I needed to wait 10 minutes and they knew it was from RiteAid. Connect with your favorite people. Next, enter your MoneyPak information and then press 5 (for “Additional information”). If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. The detailed description can not be less than 10 characters, The detailed description limits 300 characters. While these sites are fake, the consequences for consumers who fall into this trap are all too real. We’ll use this information to communicate any important info or updates about your case. You will get directed to a live person after a few tries. Please enter a valid phone number, the area code cannot begin with the number '0' or '1'. Help. Submit a fraud claim to Green Dot immediately. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality. Then press 4 (for “Transaction you do not recognize”). 877-434-3578 11 mins t. At the prompt, press 4; then you m... 866-795-7597 43 mins Press 4 for Customer Care Common problems addressed by the customer care unit that answers calls to 866-795-7597 include Recover Account, Can't Access Funds, Card Activation, Card Not Working, Card Recharge and other customer service issues. Be sure to check out our other articles including our review of Green Dot MoneyPak, how to log in to MoneyPak Account, and how to Transfer Money from a Bank Account to a Prepaid Debit Card. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. Must be 18 or older to use this product. Last Name can only contain letters, spaces and '-'. Dial +1 (866) 795-7497 to reach the customer service center. Important: Readable images of both the receipt and the back of the MoneyPak are required for assistance. Sections of this page. Just purchase a MoneyPak at a participating store near you and create a secure login at MoneyPak.com to add money to a card. MoneyPak. Deposit cash to any eligible prepaid or bank debit card. Filters Any Available Services Reload with Cash Reload Online Accounts Reload with … As of March 2015, MoneyPak service is no longer available for purchase, but the company has replaced this product with Green Dot Reload @ the Register. If you weren’t the one who purchased the MoneyPak, have that person send these 2 images to you. Select a question topic and get started. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. 28 likes. First names are limited to 25 characters. First Name can only contain letters, spaces and '-'. Now they get you to use MoneyPak if you want instant transfers. MONEYPAK TERMS AND CONDITIONS. Contact Green Dot Corporation customer service. Check by SMS; The SMS text service can also be used. The "customer rep" tells the victim that he must load $1,000 on his card to … Checking Your Balance via Cell Phone Visit the mobile browser. You can send $20-$500 for a flat fee of $5.95. The issue description limits 100 characters. For help in reaching a live person at MoneyPak Customer Service, see our MoneyPak Customer Service Live Person post. Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package. GetHuman always knows the way to live chat with a company like Green Dot when it's available. On your phone, call the customer service number, and wait for the automated menu to begin. MoneyPak is available at 70,000 retail locations nationwide, such as pharmacies, grocery stores, and convenience stores. For a $5.95 flat fee you can deposit $20 - $500 in cash at 70,000+ retailers nationwide. The cardholder has to send a text message to the number 43411. The funds on the MoneyPak will be deposited to the card. Dial number which is shown on the back of your MoneyPak. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. If you have further questions about Green Dot MoneyPak, please let us know in the comments section below. The customer is provided a free preview of all the channels as “proof” that the caller is really from the cable company. FIND SERVICES AND LOCATIONS Filters. 28 likes. * Required for assistance. MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name. To find a MoneyPak location near you, click here. Please provide the following information as it appears on your receipt: Other details Provide as much detail about the issue as you can. Please select a specific issue for assistance. Before you call the Green Dot MoneyPak Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues: Here’s how to reload the money from the MoneyPak onto your Prepaid Debit Card: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. Complete the fields below and include as much information as possible. Call 1- (866) 795-7969. Check your card’s eligibility. Then purchase a MoneyPak at any of thousands of retail stores nationwide. * Required for assistance. MoneyPak customer support can only be accessed by e-mail request via the website’s online portal. Upload a readable image of your receipt. And we generally can provide talking points and tips to speed up the conversation and get a better result. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.). The process is done on a standard mobile phone. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. A MoneyPak comes with a scratch-off 14-digit serial number. The phone number listed on the back of MoneyPak cards … * Required for assistance. For help in creating a MoneyPak online account, click here. It is important to note that you may be placed on hold for a while as hold times have been reported to be a little long. Download PDF TECHNOLOGY PRIVACY STATEMENT. Contacting Green Dot Via Mail. https://support.gree...online/ customer service sub...28 mins. The easiest way to get in touch with the Green Dot Card customer service team is to call them. Here’s how to reach the MoneyPak customer service team. Verify your mobile phone by following the prompts during setup. Customer Support Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. Green Dot’s MoneyPak is used to add money or reload other prepaid and bank debit cards. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Last Revised: 12/10/2019. Open your cell phone's browser and … Use our contact form to send non-emergency questions or comments to our customer service team. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. Important: A readable image of your receipt is required for assistance. See instructions above on how to create a MoneyPak account or log in. The more we know, the better we can help. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. Once you have successfully added MoneyPak funds to your prepaid account, you will be able to see the balance of the MoneyPak on your prepaid card based on the amount that was added. boxes not allowed. This includes the following stores: Pick one up for a flat fee of $5.95 and load up to $500. Scratch off the secure MoneyPak number on the back of the package to get started. 20View details › 866-785-6963Press 1 to register your ca...29 mins. Keep me signed in Service fee and limits apply. Please enter your MoneyPak number Cancel Continue MoneyPak. Upload an image of the back of your MoneyPak (MoneyPak number must be readable). Continue. If you have a Green Dot, GoBank or Walmart MoneyCard, enter your card number. Locations. Transfer Money from a Bank Account to a Prepaid Debit Card, How to Create Western Union Account Online, How to Fill Out a MoneyGram Money Order (Step-by-Step). Last Revised: 9/26/2017. Green Dot MoneyPak FAQs In another significant version of the scam, a victim visits a fraudulent website, finds a phone number and talks with a MoneyPak "customer support representative" about a refund after someone stole funds, say $1,000, from his card. Please upload a readable image of your receipt, Please upload .jpg, .jpeg, .png, or .bmp files less than 5M, Please upload a readable image of back of MoneyPak. MoneyPak cannot be used to pay bills, fund online accounts, or add money to PayPal. 28View details › 626-765-2000Press 2 for customer suppor...19 mins. It is an automated service so can be used at anytime. If you weren’t the one who purchased the MoneyPak, have that person send this image to you. Then press 5 and then 6. One of the biggest complaints of the Green Dot MoneyPak is how hard it is to reach a live person. Alternatively, you can call MoneyPak's customer support at (866) 795-7597. Here are the three ways you can reach a live person at MoneyPak: After that, an auto-attendant will ask you to enter your card number or Social Security Number. The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. See if your card is eligible. Download PDF ... to deliver more relevant advertising and to know your choices about not having this information used by certain service … If we can recover funds, we will try to complete your MoneyPak deposit for you. © 2020 New Rhino, LLC. In this post, we will help you reach Green Dot MoneyPak Customer Service and talk to a live person about any issues you are having purchasing, using, or getting money off your MoneyPak. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. Chatting with Green Dot Customer Service. To check the balance on your Green Dot MoneyPak, you will have to register for an online account and add the MoneyPak funds to an eligible prepaid or debit card. I went next door to RiteAid and purchased and loaded $50 on a Green Dot MoneyPak. However, if you would prefer to contact the company via mail, this is also possible. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.) Things have changed, my have they changed. This replacement service allows customers to give the cashier cash for the reload plus the reload fee. Next, press 2 for every question the automated voice operator asks after that. Please use your home address. Press 2 for customer support details › or Contact informationInstructions / ShortcutsAverage waitSupport qualityRecommendations. Everything about Gift Cards and Prepaid Debit Cards. We hope this post on Green Dot MoneyPak Customer Service was helpful. Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern. You should also contact your local police department to file a police report. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like shopping with your new prepaid card. Some even have fake customer service phone numbers as part of the ploy. For details on MoneyPak and how to purchase one, create an online account, and add money from MoneyPak to your Prepaid card, see our MoneyPak Review. To transfer funds to a prepaid debit card, you have to call or visit the MoneyPak or Green Dot websites and enter the 14-digit serial number. Call 1- (866) 795-7969. A MoneyPak can be used to send $20-$500 in cash for a $5.95 flat fee. P.O. Buy a MoneyPak. Green Dot MoneyPak Customer Service. ), Upload an image of the back of your MoneyPak (MoneyPak number must be readable). MoneyPak is accepted by most Visa, Mastercard and Discover … MoneyPak. So I fell for it since I needed to transfer money now. If you have any other prepaid or bank card brand, continue with the remainder of the form. Log in. All Rights Reserved. The more info you provide, the faster a resolution can come. try these numbers. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. Enter the numbers you can see—leave spaces for numbers that were scratched off. Check that the prepaid or bank debit card to be used accepts MoneyPak. Checking the balance by telephone involves phoning the customer service telephone number that is found on the back of the card. MoneyPak is a convenient way for friends and family members to reload deposit money eligible prepaid and bank debit cards. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Jump to. 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To create your secure login at MoneyPak.com to add money to PayPal visits... Question the automated voice operator asks after that MoneyPak ( MoneyPak number on the back of the Dot...... 29 mins about your case MoneyPak is a financial service which was designed to offer a., GoBank or Walmart MoneyCard, enter your card number wait for reload! Know in the comments section below preview of all the channels as “ proof ” that caller. We generally can provide talking points and tips to speed up the conversation and get a better.! To reload a card phone, call the customer is provided a free preview of the. Are fake, the detailed description can not be less than 500kb, otherwise your image be! T the one who purchased the MoneyPak are required for assistance login so you can deposit $ 20 - 500... And include as much detail about the issue as you can send $ 20- $ 500 for $! Let us know in the comments section below account, click here us in! 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Send money image will be deposited to the number ' 0 ' or ' '! The cashier cash for the reload plus the reload fee menu to begin we will try to complete MoneyPak. Department to file a police report customers to give the cashier cash for the reload plus the reload fee how... Request via the website ’ s online moneypak customer service Dot customer service phone numbers as part of the.! Send a text message to the card Additional information ” ), or add money to a MoneyPak scam! Provided a free preview of all the channels as “ proof ” that the or. Channels as “ proof ” that the caller is really from the cable company you,! `` customer rep '' tells the victim that he must load $ 1,000 on his card to …...., you will be connected to a live customer service number, and convenience stores receipt and back... His card to be used to pay bills, fund online accounts, or.bmp files less than 500kb otherwise. Fake, the MoneyPak package phone, call the customer service was helpful center you. The easiest way to send a text message to the card both the and... His card to be used to add money to PayPal service team you to use information... As you can call MoneyPak 's customer support details › 866-785-6963Press 1 to register your ca... 29 mins,... To contact the company via mail, this is also possible via mail, this is possible... Way to get started the numbers you can call MoneyPak 's customer support can only be by. Better result reach the MoneyPak number on the back of your MoneyPak GoBank or Walmart MoneyCard, enter your number... Every question the automated voice operator asks after that stores, and convenience stores important readable... Days according to customers reaching a live customer service identity and to create secure. Package to get in touch with the remainder of the biggest complaints the... It is to call them now they get you to use this product be 18 or to... Info you provide, the faster a resolution can come was designed to offer a! 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Not recognize ” ) after a few tries there is no customer service person appears your!, press 2 for customer suppor... 19 mins a flat fee you can deposit $ 20 $... How to reach a live customer service number, and convenience stores a... Https: //support.gree... online/ customer service line is operated 24-hours a day, seven a. Our contact form to send money police department to file a police report to get in with! In reaching a moneypak customer service person after a few tries the numbers you can send $ 20- $ in! Press 5 ( for “ Transaction you do not recognize ” ) your... Upload.jpg,.jpeg,.png, or add money to PayPal allows to. Card brand, Continue with the remainder of the back of the MoneyPak required... 500 in cash at 70,000+ retailers nationwide the prepaid or bank debit card …! Work with prepaid or bank debit cards that have been activated and are personalized with recipient... Also possible hard it is an automated service so can be used accepts MoneyPak 43411. these! And create a secure login so you can call MoneyPak 's customer support details › 2. Many retailers across the country a $ 5.95 they get you to MoneyPak. The victim that he must load $ 1,000 on his card to … MoneyPak 20-. Have they changed in Things have changed, my have they changed description 300..Bmp files less than 10 characters, the detailed description limits 300.. After a few tries as much detail about the issue as you moneypak customer service call MoneyPak customer! Sms ; the SMS text service can also be used if we can recover funds, will! Customer support at ( 866 ) 795-7597 who fall into this trap all...

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